Returns

Returns/Exchanges:

All our products are individually hand-made to order, therefore each one will be different and unique. Characteristics such as air bubbles, slight unevenness or bumps could occur in the production process and are unavoidable due to the nature of the material. These are not considered defects unless they affect the functioning of the product.
Jesmonite is solvent-free, durable, flame resistant, resistant to impact, and water resistant.

Our policy is Exchange only, and there are only certain situations where exchanges are granted. Exchanges will only be accepted if the product is defective or damaged.

Should you have any problems with your products after receiving them, please get in contact with us at [email protected]